Shipping policy

Thank you for shopping with Chic Molly. We are committed to providing a smooth, reliable, and secure shipping experience. Please review our Shipping Policy before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Please note:

Orders are processed Monday through Friday, excluding weekends and public holidays.
Processing times may be slightly extended during peak seasons, promotional events, or holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Options

We currently ship within the United States.

Standard Shipping

Orders: $0.00–$49.99
Shipping Fee: $12.00

Free Standard Shipping

Orders: $50.00 and above
Shipping Fee: FREE

Expedited Shipping

Orders: $0.00–$99.99
Shipping Fee: $18.00

Free Expedited Shipping

Orders: $100.00 and above
Shipping Fee: FREE

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 24–48 hours for the tracking status to become available after shipment.

Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

Chic Molly is not responsible for delivery delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.

Once an order has entered processing, the shipping address can no longer be modified.

Delivery Limitations

Please note the following:

We currently ship within the United States only.
We do not ship to APO, FPO, or DPO military addresses.
Orders returned due to an incorrect address or because they were unclaimed may require additional shipping charges before reshipment.

Lost or Damaged Packages

After an order has been handed over to the shipping carrier, Chic Molly is not responsible for packages that are lost, stolen, delayed, or damaged during transit.

If your package arrives damaged, please contact the shipping carrier as soon as possible and retain:

The damaged item
Original packaging
Shipping label
All packing materials

These materials may be required during the carrier's claim process.

If you need assistance, please contact us at help@chicmolly.com. Our team will be happy to help you through the process.

Business Address Notice

The address listed below is provided for business correspondence only and is not a return address.

Please do not send returned merchandise to this address.

If you wish to return an item, please contact our Customer Support team first to obtain return authorization and the correct return instructions.

Contact Us

Chic Molly

Email: help@chicmolly.com

Business Address:

6439 W Shaw Butte Dr
Glendale, AZ 85304
United States

Not a Return Address

If you have any questions regarding shipping or your order, please contact help@chicmolly.com. Our Customer Support team typically responds within 24–48 business hours and is always happy to assist you.